• Can you dial internal extensions?
• If you have no dial tone, “reboot” your telephone system (disconnect power to the system central control unit for 30 seconds and reconnect)
• If you can’t make outgoing calls but can receive incoming try putting 1280 before the number you are trying to dial – if this works, let us know you may have a problem with your LCR (Least Cost Routing).
• Is it just one phone? – swap this with another extension and see if the problem stays with the phone or the extension.

For further assistance or to report a fault call us on 01306 710382

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